ACCOUNT

To create an account, simply follow these steps:

  1. Click on ‘Log In/Sign Up’ on the upper right corner of the page or by clicking on this link.
  2. Fill up the required information to complete the sign up and click Register.

To change your information in your account, you can log in to your account, click my account and edit everything you want (address, password, mobile number, email).

Did you forget your password? Follow these steps to recover your account.

  1. Go to the Login page.
  2. Click on Forgot Password at the bottom.
  3. Type in your registered email address to get a link to change your password.
  4. We will send a link to your email address that will enable you to create a new password. Once changed you can now log in to your account using your new password.
  5. Enter your New Password and click Submit.

ORDERS

  1. Search for the item you wish to buy.
  2. After spotting the item you like, tap Add to Cart to store the item in your cart.
  3. Once finalized, click the cart icon to view items on Cart and click Proceed to Checkout.
  4. Input a voucher code (if you have one), your delivery option and address, and your payment method.
  5. After reviewing your order, tap on Place Order to process your order.
  6. A confirmation will appear once the order has been successfully placed.
  7. You should receive an e-mail confirming your order within a couple of hours. Use the Order Number in the confirmation e-mail to track your order.
  1. To cancel your order, head over to My Account and click Orders.
  2. After locating the item you wish to cancel, tap the “Cancel” button.
  3. *Remember that you can only cancel within 1 day from the time that the order was placed We reserve the right to refuse any cancellation in case the order has already been dispatched for delivery prior to receipt of your request. To know more about cancellation, kindly read our cancellation policy.

It will take 3 to 7 business days to delivery your order.